We are aware of a potentially service impacting issue. Learn more

Announcements

Important Notice to All Users: Double payments

  • 2nd November 2025
It has come to our attention that, over the past two days, two separate users have inadvertently made double payments. While this was previously a suggested guideline, we take the handling of our users' hard-earned money very seriously. We are committed to ensuring that you are only paying what is absolutely owed, and no more. As a result, the ...
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*ATTN *Looking for Xfinity users with the mobile app who are having issues.

  • 23rd October 2025

Need the help of users with this criteria:

  1. Xfinity user
  2. must have the mobile app
  3. must be having service issues

If you meet these criteria, I need to speak to you.

 

Terry

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*ATTN* APP ISSUE AFFECTING SOME USERS/ SUPPORT REQUIRES USERS WITH AN ISSUE TO CONTACT US ASAP

  • 23rd October 2025
Update on Service Disruption We want to provide a quick update and thank you again for your continued patience. Our team is still actively working to resolve the ongoing service disruption. While we don’t have a specific timeline to share just yet, please rest assured that resolving this issue remains our top priority. We understand how ...
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Service info / Rules Updated ( 06/13/2024)

  • 14th June 2024
  *Our hours of operation are from 11:30 a.m. to 12:00 a.m. (Eastern Standard Time) Every day of the week. If you encounter any issues or want to sign up outside these hours, you must wait or leave a support ticket. We will respond to your inquiries as soon as possible. *We regret to inform our users that if you sign up with an email address ...
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