Dear Users,
Please accept our sincerest apologies for the inconvenience. We truly appreciate your patience as we troubleshoot this issue.
We have identified that old session data is likely causing the problem. Fortunately, you do not need to uninstall the app to resolve it. However, please note that if you are using app versions more than 2–4 ...
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*Our hours of operation are from 11:30 a.m. to 12:00 a.m. (Eastern Standard Time) Every day of the week. If you encounter any issues or want to sign up outside these hours, you must wait or leave a support ticket. We will respond to your inquiries as soon as possible.
*We regret to inform our users that if you sign up with an email address ...
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Dear Users,
We want to take a moment to remind everyone about how we handle major service issues. We understand that technical difficulties can be frustrating, and we want to make sure you know the best way to get assistance if something goes wrong.
1. Service Updates and Communication:Please be aware that we do not have a way to directly send ...
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Communication Requirements
To provide you with the best service, we need your active participation. Please respond to our questions promptly and communicate with us openly.
Failure to maintain adequate communication may result in service interruption. We reserve the right to cancel, close, or delete accounts where clients are consistently ...
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